So here is the explanation for the 911 outage. A fiber line cut while installing one light pole.

On Thursday, Lumen Technologies, a telecommunications company based in Louisiana, said in a statement that "some customers in Nevada, South Dakota, and Nebraska experienced an outage due to a third-party company installing a light pole — unrelated to our services."


https://www.nbcnews.com/tech/tech-news/multistate-911-outage-shows-fragility-systems-experts-say-rcna148475

@OneStopPatriot