Every service growing too fast is bound to experience growing pains; unfortunately, Telegram is no exception, although we strive to be one.
Many of our European users noticed connection issues earlier today. Those were caused by planned maintenance by our data center provider, which unfortunately lead to unplanned downtime. Thanks to Telegram’s distributed infrastructure, Americas and East Asia were not affected by the issues.
We sincerely apologize for the inconveniences this might have caused – we know tens of millions of Europeans rely on Telegram for communication with their colleagues and loved ones.
To make sure such disruptions don’t happen again, we have established a more direct and real-time communication between our engineers and the data center electricians, and, more importantly, started upgrading our power-related equipment to add even more redundancy.
Thank you for your support and patience during this time.
Many of our European users noticed connection issues earlier today. Those were caused by planned maintenance by our data center provider, which unfortunately lead to unplanned downtime. Thanks to Telegram’s distributed infrastructure, Americas and East Asia were not affected by the issues.
We sincerely apologize for the inconveniences this might have caused – we know tens of millions of Europeans rely on Telegram for communication with their colleagues and loved ones.
To make sure such disruptions don’t happen again, we have established a more direct and real-time communication between our engineers and the data center electricians, and, more importantly, started upgrading our power-related equipment to add even more redundancy.
Thank you for your support and patience during this time.